COVID-19


 

At Grace Family Health, we are committed to keeping our patients, our team members and our community safe and healthy during these unprecedented times. As a practice we have made some changes to help stop the spread of the COVID-19 virus. Please check back with us regularly as this may change in the future and remember, your optimal health still remains our mission!

 

Office and Staff Precautions

  • Plexiglass panels are at our reception and other workstations.
  • Air Sterilizers with Virus-Killing UV-C Light & HEPA Filter are in every room.
  • Employee temperature and symptom screens before work, sent home if ill.
  • As always, strict sanitation & disinfection protocols remain in effect.
  • Strict social distancing standards of at least 6 feet apart, clearly marked.
  • When close contact is required, our staff is equipped with masks, face shields and gloves, to maximize protection.

 

Patient Precautions

  • All patients are pre-screened by phone and again at the door for any symptoms or possible exposures and a temperature reading is taken before being allowed to enter.
  • If screening indicates a risk of possible COVID-19 infection, patients are then offered a telemedicine video visit, rescheduled, or referred to ER if symptoms are serious.
  • Our waiting room is kept empty and patients are given the option to wait in the privacy of the car until an exam room is open.
  • Patients must come alone unless accompanying a minor or assisting disabled patients.
  • We ask that patients postpone and reschedule appointments if any of their close contacts may have been exposed to COVID-19 within the last two weeks.

 

Experiencing COVID-19 Symptoms?

  • First, it is important to call 911 or go to the ER if you are feeling short of breath.
  • We provide the opportunity for you to meet with one of our providers by telemedicine, a virtual video visit, to discuss your symptoms and provide possible treatment options. 
  • Our providers keep up with the latest clinical updates and treatment options available.
  • We will guide you and order the most appropriate testing options for your case, this includes a coronavirus swab test or an antibody blood test.
  • We will carefully listen to your concerns and prescribe the appropriate treatments.

 

Telemedicine

Telemedicine creates the opportunity for you to have an interactive visit with your provider through Video Chat or Telephone from the safety of your home. We will be delivering quality care through these methods to ALL of our patients. 

During this pandemic, insurance companies are treating telemedicine appointments the same as an in-office visit.

 

Locations & Hours

 

Grace Family Health - Murrieta

24910 Las Brisas Road, Suite 105
Monday - Friday:8:00AM -5:00PM

Murrieta Express Care - Urgent Care

24910 Las Brisas Road, Suite 116
Monday - Friday:8:00AM - 5:00PM
Saturday:8:00AM - 12:30PM

Ageless Grace

24910 Las Brisas Road,Suite 103
Friday ONLY: 8:30AM - 5:00PM
*Hormone Replacement Only

 

Grace Family Health - Menifee

      Closed

Grace Family Health - Temecula

Closed

 

 

 

 

Communication

We are available to all of our patients to answer any questions you may have specific to your care and to guide you through your healthcare needs. You may set up access to send us a secure message through our patient portal under the RESOURCES section of our website.

Grace Family Health & Murrieta Express Care
P: 951-231-1385
TEXT: 951-251-1155
www.GraceFamilyHealth.com
Follow Us on Social Media - Facebook and Instagram

Ageless Grace
Call or Text: 951-643-4664
Follow Us on Social Media - Facebook and Instagram

 

What you should know about COVID-19

(COrona VIrus Disease 2019)

 

Our Locations

Choose your preferred location